Difference between revisions of "Contact"

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==Reporting Bugs==
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==Reporting bugs==
  
 
There are several ways to report a bug, including the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list]. You do not have to be a member of this lists to post.
 
There are several ways to report a bug, including the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list]. You do not have to be a member of this lists to post.
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However, the best way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker], see [[How to report bugs]]. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
 
However, the best way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker], see [[How to report bugs]]. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
  
==Requesting Enhancements==
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==Requesting enhancements==
  
 
Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by [http://bugs.gramps-project.org/ creating a feature item] on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to '''Project: Feature Requests''' on the top right head corner, and select '''Report Issue'''. Again, this allows us to formally track the request.
 
Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by [http://bugs.gramps-project.org/ creating a feature item] on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to '''Project: Feature Requests''' on the top right head corner, and select '''Report Issue'''. Again, this allows us to formally track the request.
  
==Mailing Lists==
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==Mailing lists==
  
 
There are several mailing lists on various topics related to GRAMPS:
 
There are several mailing lists on various topics related to GRAMPS:
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Please feel free to drop by on channel '''[irc://irc.freenode.net/#gramps #gramps]''' over at '''irc.freenode.net''' server. All users and developers are welcome!
 
Please feel free to drop by on channel '''[irc://irc.freenode.net/#gramps #gramps]''' over at '''irc.freenode.net''' server. All users and developers are welcome!
  
==Copyright Infringements==
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==Copyright infringements==
 
Please, mail the Developers mailing list ([http://lists.sourceforge.net/lists/listinfo/gramps-devel subscribe first]) with the wiki page containing the infringement, as well as the manner of infringement.
 
Please, mail the Developers mailing list ([http://lists.sourceforge.net/lists/listinfo/gramps-devel subscribe first]) with the wiki page containing the infringement, as well as the manner of infringement.

Revision as of 15:31, 30 March 2010


Reporting bugs

There are several ways to report a bug, including the GRAMPS Bugs mailing list. You do not have to be a member of this lists to post.

However, the best way to report a bug is to use the GRAMPS Bug Tracker, see How to report bugs. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Requesting enhancements

Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to Project: Feature Requests on the top right head corner, and select Report Issue. Again, this allows us to formally track the request.

Mailing lists

There are several mailing lists on various topics related to GRAMPS:

  • gramps-announce (subscribe, archives
    Announcements and general important news items. Very low traffic.
  • gramps-bugs (subscribe, archives)
    Filing and tracking of bugs in the software. Low traffic
  • gramps-windows (subscribe, archives)
    Issues specifically related to GRAMPS on Microsoft Windows. Medium traffic.
  • gramps-devel (subscribe, archives)
    For issues relating to software development. Medium traffic.

If the Sourceforge site is too slow to your liking, use the copy of the mailing lists stored on nabble.com.

IRC

Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!

Copyright infringements

Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.