Difference between revisions of "Contact"

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==Reporting Bugs==
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{{languages|Contact}}
  
There are several ways to report a bug, including the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list]. You do not have to be a member of this lists to post.
 
  
However, the best way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker]. This allows us to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
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[[Category:Documentation]][[Category:Community/General]]
  
==Requesting Enhancements==
 
  
Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by [http://bugs.gramps-project.org/ creating a feature item] on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You click on '''Report Issue''', and select  '''feature''' as a severity. Again, this allows us to formally track the request.
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==Reporting bugs==
  
==Mailing Lists==
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The recomended way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker], see [[How to report bugs]]. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
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Bug reports submitted, directly to the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list] are not recommended.
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==Requesting enhancements==
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Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by [http://bugs.gramps-project.org/ creating a feature item] on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to '''Project: Feature Requests''' on the top right head corner, and select '''Report Issue'''. Again, this allows us to formally track the request.
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==Mailing lists==
  
 
There are several mailing lists on various topics related to GRAMPS:
 
There are several mailing lists on various topics related to GRAMPS:
* '''gramps-announce''': Announcements and general important news items. Very low traffic ([http://lists.sourceforge.net/lists/listinfo/gramps-announce subscribe], [http://sourceforge.net/mailarchive/forum.php?forum=gramps-announce archives])
 
* '''gramps-users''': Discussions on using GRAMPS. Medium traffic. ([http://lists.sourceforge.net/lists/listinfo/gramps-users subscribe], [http://sourceforge.net/mailarchive/forum.php?forum=gramps-users archives])
 
* '''gramps-bugs''': Filing and tracking of bugs in the software. Low traffic ([http://lists.sourceforge.net/lists/listinfo/gramps-bugs subscribe], [http://sourceforge.net/mailarchive/forum.php?forum=gramps-bugs archives])
 
* '''gramps-windows''': Issues specifically related to GRAMPS on Microsoft Windows. Medium traffic. ([http://lists.sourceforge.net/lists/listinfo/gramps-windows subscribe], [http://sourceforge.net/mailarchive/forum.php?forum=gramps-windows archives])
 
* '''gramps-devel''': For issues relating to software development. Medium traffic. ([http://lists.sourceforge.net/lists/listinfo/gramps-devel subscribe], [http://sourceforge.net/mailarchive/forum.php?forum=gramps-devel archives])
 
  
==IRC==
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*;gramps-announce ([http://lists.sourceforge.net/lists/listinfo/gramps-announce unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-announce archives]) : Announcements and general important news items. Very low traffic.
Please feel free to drop by on channel '''#gramps''' over at '''irc.freenode.net''' server. All users and developers are welcome!
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*;gramps-users ([http://lists.sourceforge.net/lists/listinfo/gramps-users unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-users archives]): Discussions on using GRAMPS. Medium traffic.
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*;gramps-bugs ([http://lists.sourceforge.net/lists/listinfo/gramps-bugs unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-bugs archives]): Filing and tracking of bugs in the software. Low traffic
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*;gramps-devel ([http://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-devel archives]): For issues relating to software development. Medium traffic.
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If the Sourceforge site is too slow to your liking, use the copy of the mailing lists stored [http://gramps.1791082.n4.nabble.com/ on nabble.com].
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==IRC (Internet Relay Chat)==
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Please feel free to drop by on channel '''[irc://irc.freenode.net/#gramps #gramps]''' over at '''irc.freenode.net''' server. All users and developers are welcome!
  
==GRAMPS Forums==
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You can use the [http://webchat.freenode.net/?channels=gramps&uio=d4 freenode Web IRC] to connect if you do not have an [https://secure.wikimedia.org/wikipedia/en/wiki/Comparison_of_Internet_Relay_Chat_clients IRC client].
A set of forums for the GRAMPS community is located at http://forum.gramps-project.org site.
 
  
'''Due to spam attacks consuming most of our bandwidth, we have had to temporarily diable the forums.'''
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==Copyright infringements==
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Please, mail the Developers mailing list ([http://lists.sourceforge.net/lists/listinfo/gramps-devel subscribe first]) with the wiki page containing the infringement, as well as the manner of infringement.

Revision as of 13:03, 28 August 2012


Reporting bugs

The recomended way to report a bug is to use the GRAMPS Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.

Bug reports submitted, directly to the GRAMPS Bugs mailing list are not recommended.

Requesting enhancements

Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to Project: Feature Requests on the top right head corner, and select Report Issue. Again, this allows us to formally track the request.

Mailing lists

There are several mailing lists on various topics related to GRAMPS:

If the Sourceforge site is too slow to your liking, use the copy of the mailing lists stored on nabble.com.

IRC (Internet Relay Chat)

Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!

You can use the freenode Web IRC to connect if you do not have an IRC client.

Copyright infringements

Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.