Difference between revisions of "Contact"
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− | + | {{languages|Contact}} | |
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− | + | [[Category:Documentation]][[Category:Community/General]] | |
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− | + | ==Reporting bugs== | |
− | ==Mailing | + | The recomended way to report a bug is to use the [http://bugs.gramps-project.org GRAMPS Bug Tracker], see [[How to report bugs]]. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled. |
+ | |||
+ | Bug reports submitted, directly to the [http://lists.sourceforge.net/mailman/listinfo/gramps-bugs GRAMPS Bugs mailing list] are not recommended. | ||
+ | |||
+ | ==Requesting enhancements== | ||
+ | |||
+ | Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by [http://bugs.gramps-project.org/ creating a feature item] on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to '''Project: Feature Requests''' on the top right head corner, and select '''Report Issue'''. Again, this allows us to formally track the request. | ||
+ | |||
+ | ==Mailing lists== | ||
There are several mailing lists on various topics related to GRAMPS: | There are several mailing lists on various topics related to GRAMPS: | ||
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− | ==IRC== | + | *;gramps-announce ([http://lists.sourceforge.net/lists/listinfo/gramps-announce unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-announce archives]) : Announcements and general important news items. Very low traffic. |
− | Please feel free to drop by on channel '''#gramps''' over at '''irc.freenode.net''' server. All users and developers are welcome! | + | |
+ | *;gramps-users ([http://lists.sourceforge.net/lists/listinfo/gramps-users unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-users archives]): Discussions on using GRAMPS. Medium traffic. | ||
+ | |||
+ | *;gramps-bugs ([http://lists.sourceforge.net/lists/listinfo/gramps-bugs unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-bugs archives]): Filing and tracking of bugs in the software. Low traffic | ||
+ | |||
+ | *;gramps-devel ([http://lists.sourceforge.net/lists/listinfo/gramps-devel unsubscribe/subscribe], [http://sourceforge.net/mailarchive/forum.php?forum_name=gramps-devel archives]): For issues relating to software development. Medium traffic. | ||
+ | |||
+ | If the Sourceforge site is too slow to your liking, use the copy of the mailing lists stored [http://gramps.1791082.n4.nabble.com/ on nabble.com]. | ||
+ | |||
+ | ==IRC (Internet Relay Chat)== | ||
+ | Please feel free to drop by on channel '''[irc://irc.freenode.net/#gramps #gramps]''' over at '''irc.freenode.net''' server. All users and developers are welcome! | ||
+ | |||
+ | You can use the [http://webchat.freenode.net/?channels=gramps&uio=d4 freenode Web IRC] to connect if you do not have an [https://secure.wikimedia.org/wikipedia/en/wiki/Comparison_of_Internet_Relay_Chat_clients IRC client]. | ||
− | == | + | ==Copyright infringements== |
− | + | Please, mail the Developers mailing list ([http://lists.sourceforge.net/lists/listinfo/gramps-devel subscribe first]) with the wiki page containing the infringement, as well as the manner of infringement. | |
− |
Revision as of 13:03, 28 August 2012
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Contents
Reporting bugs
The recomended way to report a bug is to use the GRAMPS Bug Tracker, see How to report bugs. This allows the Gramps Developers to follow a formal method of tracking and resolving your report. Due to the high volume of email that the primary developers receive, there is always a chance that an email may slip through the cracks. Using the bug tracker will make sure that your issue will be handled.
Bug reports submitted, directly to the GRAMPS Bugs mailing list are not recommended.
Requesting enhancements
Requesting an enhancement can be done either through the gramps-users or gramps-devel mailing lists, or by creating a feature item on the bug tracker. We would prefer that serious requests get submitted to the bug tracker. You switch to Project: Feature Requests on the top right head corner, and select Report Issue. Again, this allows us to formally track the request.
Mailing lists
There are several mailing lists on various topics related to GRAMPS:
- gramps-announce (unsubscribe/subscribe, archives)
- Announcements and general important news items. Very low traffic.
- gramps-users (unsubscribe/subscribe, archives)
- Discussions on using GRAMPS. Medium traffic.
- gramps-bugs (unsubscribe/subscribe, archives)
- Filing and tracking of bugs in the software. Low traffic
- gramps-devel (unsubscribe/subscribe, archives)
- For issues relating to software development. Medium traffic.
If the Sourceforge site is too slow to your liking, use the copy of the mailing lists stored on nabble.com.
IRC (Internet Relay Chat)
Please feel free to drop by on channel #gramps over at irc.freenode.net server. All users and developers are welcome!
You can use the freenode Web IRC to connect if you do not have an IRC client.
Copyright infringements
Please, mail the Developers mailing list (subscribe first) with the wiki page containing the infringement, as well as the manner of infringement.