15,091
edits
Changes
→Filling out the page
* Include only '''''one problem per report'''''
* Include any relevant links and '''''examples'''''
{{man tip|Before you create a "Bug" report...|Composing a bug report can involve a lot of research and writing effort. Save yourself from unnecessary work.<ul><li> * A solution or workaround might already exist in another bug report or in the forums.</li><li>* If you connot cannot find anything resembling your issue, ask about it in one of the forums. The community will help you solve or isolate the problem.</li></ul> * If using an [[Previous_releases_of_Gramps|older Gramps version]], please mention that you have also tested with the current Gramps {{version}} version and that the issue is present.}}
==Report a bug==
Due to periodic SPAMbot activity, New Account requests might require human pre-approval. Be aware that this means that it might take up to 12 hours before a confirmation email is sent when creating a user account. Only after clicking on the link in the confirmation email can you submit bugs. Your email address will be handled confidentially.
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====How Do I Change My Profile Picture on MantisBT====
MantisBT (the open source issue tracker used by the Gramps project) automatically uses your [https://gravatar.com/ Gravatar service profile] based on your registered email address.
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* Product Version
**The projects with names that look like '''Gramps x.x.X''' are where issues are reported that apply specifically to a maintenance branch (see [[Brief_introduction_to_Git#Types_of_branches|Types of Branches]]). A separate project exists for each maintenance branch.
**For recording issues that ''only'' apply to the master branch in Git (see [[Brief_introduction_to_Git#Types_of_branches|Types of Branches]]), use next un-released version e.g.: 56.31.0 as shown on the [https://gramps-project.org/bugs/roadmap_page.php| MantisBT Roadmap].
* Addon Version
** If you are reporting a bug in an third-party addon, use the [[Gramps_{{man version}}_Wiki_Manual_-_Navigation#Using_the_Addon_Manager...|'''Addon Manager''']] or [[Gramps_{{man version}}_Wiki_Manual_-_Plugin_Manager|'''Plugin Manager ''']] (or even the [[Addon:Plugin Manager|Enhanced Plugin Manager - addon]]) to find the version of the addon and include it in the report.
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* Use ''<code>@</code>'' before a user name to mention a person (note: user names with embedded spaces are not supported)
* Using ''<code>~</code>'' before a comment number writes a link to the comment, same as : ''<code>{url}#c{comment number}</code>''. eg: ''<code>~3</code>'' becomes [https://gramps-project.org/bugs/view.php?id=1#c3]
* To link a GitHub Pull Request in the bug tracker, use ''<code>p:gramps:nnnn: </code>'' where ''<code>nnnn </code>'' is the PR number. (This only applies to the main gramps repository, not add-ons.)
* To link a GitHub Pull Request in the bug tracker, for Gramps addons-source paste the full Github link.
=== Limited HTML tags ===
* A [https://github.com/mantisbt/mantisbt/blob/55fb5721ea7d980557da484390db5c6003b63cd0/config_defaults_inc.php#L1979 limited set] of [https://www.w3schools.com/tags/ HTML tags] can be used in the text field:
[[Category:Developers/General]]
[[Category:Developers/Quality Assurance]]
[[Category:Troubleshooting]]